OneCloud Networks Limited

A phone system that runs in the cloud, not in your comms cupboard

Your numbers, extensions and call routing live on our hosted platform. Staff answer on a desk phone, a mobile app or a laptop, in the office or away from it.

What's included

  • Your existing numbers

    We port your current UK numbers across, or issue new geographic and non-geographic numbers.

  • Call routing

    Auto-attendant menus, hunt groups, ring groups, time-of-day routing and call queues.

  • Answer anywhere

    Desk phones, a mobile app and a desktop app share the same extension and the same number.

  • Voicemail to email

    Messages arrive in your inbox as audio files.

  • Call recording

    Available where you need it, with callers told the call is recorded.

  • Desk phones and adapters

    We supply desk phones and analogue adapters, configured before they arrive.

Keeping your current phone system

If your office has an on-site phone system that connects over ISDN, SIP trunks can replace the ISDN lines and keep the system you already use. The system needs to support SIP, or connect through a gateway.

When the system reaches the end of its life, the same numbers can move to a hosted system.

Built not to go down

The platform runs across geographically separate data centres, so one site failing doesn't take your phones with it. Calls route to the remaining sites.

If your office internet connection drops, incoming calls can forward to mobiles or voicemail until it's back.

Add an AI receptionist

Any number on your phone system can send unanswered or out-of-hours calls to an AI receptionist that answers in your business's name.