Customer service rules the OCN cloud. That service begins with helping you get the information you need to make decisions on how to grow your business. Use the resources here to get you started and know we are always available to help.

Our FREE Communications Assessment is another great way to uncover how your team communicates with each other, your customers and your prospects. The goal is to identify ways to improve communications, resulting in increased productivity, revenue and customer satisfaction.

Industry Information

How to be a Customer Service Pro
Transera Infographic

Next Gen UC: Project Tempo
Is Your Business Ready for the Future of Work?

Transitioning to the cloud for SMEs

Taking the right route to cloud computing

Security and Data Protection in a Google Data Centre
How CloudGenix Software-Defined WAN (SD-WAN) Works
BroadSoft: Project Tempo

The Future of Work

Why Hosted?

Whitepapers and eBooks

Case Studies

Customer Success: Office Depot
Transera Contact Centre Case Study

Marriott Interview
UC Case Study

Banshee Wines has gone Google
Case Study
Shaw Industries has gone Google
Case Study
Case Study: Columbia Sportswear (CloudGenix)

Datasheets and Solution Briefs

Google Apps for Business Overview

Going Google
Systems Manager Quick Start Cisco Meraki

CloudGenix Overview
Solution Brief

Customer Engagement Analyser
Transera Product Overview

UC One Solution App
Product Data Sheet

Analyst Information

Phone: 020.3909.8600
Twickenham TW1 3QS, Greater London, UK
Regal House, 70 London Road,