A Day in the Life, Without UCC

A Day in the Life, Without UCC

Several months ago, we received a call, rather distraught. The company was familiar with unified communications and collaboration (UCC), in fact, they couldn’t live without it…they were attempting to switch providers and their service had been...

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UC + CRM, Why the Buzz?

UC + CRM, Why the Buzz?

Having run the gamut from telephony (when people were still debating about whether land line or cell phone was going to win the race, and many felt the land line would never die!) to enterprise systems that change or consolidate acronyms like...

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